At Jordan Valley Medical Center, our goal is to help patients have a safe and positive hospital experience. We’ve put many safety measures in place to reduce falls, allergic reactions, infections, equipment malfunctions and medication errors. Still, there are some risks possible with any visit to a hospital. We believe that when patients and hospitals work together, we can lower the risk of accidents and improve the safety for all involved.
Research shows that patients who are more involved with their care tend to get better results. Communication with your health care providers is extremely important. Make sure you understand all aspects of your care, including tests, procedures, medications and other instructions regarding your medical condition. Speak up if you have questions and expect answers you can understand. You have the right to be well informed about the care you are receiving.
Here are some topics you should discuss with your health care providers to help make your hospital stay as safe as possible:
- If you have allergies to certain medications, be sure to tell your doctors and nurses and ask for that information to be documented in your medical records.
- Inform your health care providers of any medications you are currently taking, including prescription medications, over-the-counter medications, vitamins, minerals, dietary/herbal supplements, laxatives, pain relievers, sleeping aids, etc.
- Ask all questions you have pertaining to medications that are prescribed for you. Make sure you understand what the medication is for, the dosage, directions for use, refills, storage, expiration, and what to do about missed dosages. Discuss any side effects or warnings associated with the use of the medication and what to do if you experience side effects.
- If your doctor orders treatment or tests during your hospital stay, a member of your healthcare team will describe what you should expect during the procedure. You should discuss questions or any concerns you might have and ask for any information that makes you feel most comfortable and confident about the care you are receiving.
- Make sure you are clear about any instructions you are given when leaving for home, including recommended or limited activities, scheduling follow-up appointments and what medications you need to take.
Patient Safety Technology
Jordan Valley Medical Center is a local leader in developing and refining information technology for patient records, research, education and clinical care.
One patient safety driven initiative is a hospitalwide electronic medication administration recording (MAR) system. This MAR is intended to enhance patient medication safety and prevent medication-related adverse events by electronically linking the systems that the healthcare team use to order, dispense, and record medication administration. The system incorporates bar code scanning technology by requiring the medication and patient’s identification wristband to match when scanned prior to medication administration.
The latest expansion of healthcare information system, part of the hospital company’s continued efforts to deliver high quality patient care, includes physician documentation as well as computerized provider order entry (CPOE), which will be deployed across all 19 of the hospitals, including Jordan Valley Medical Center, beginning in the Summer of 2010, with completion by 2011.
While most U.S. hospitals still rely on handwritten physician instructions for their patients’ care, CPOE will enable the physicians at Jordan Valley Medical Center to enter patient orders electronically. With orders for nursing, pharmacy, laboratory and radiology departments submitted electronically and updated in a single, secure electronic health record, the system’s various care teams will be able to improve information-sharing and access the latest patient information when and where it is needed. Additionally, computerized provider order entry technology is designed to help reduce the possibility of medication errors due to adverse drug interactions.